“Where's my shipment?” shouldn't takethree phone calls to answer.
Pureblue builds AI teammates for logistics and freight operators. Quote intake, shipment status, and document processing — handled by role-trained AI inside deterministic workflows, so your ops team manages exceptions instead of email.
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Live logistics workflows — not slides.
Freight Operations Coordinator
Handles quote requests and status inquiries, chases down documents, and keeps BOLs, PODs, and invoices matched to the right shipments.
The work it takes off your team's plate
Not a chatbot bolted onto your website — deterministic workflows that plug into your systems and do the work end to end.
Quote & Booking Intake
Quote requests arrive by email and phone, get re-keyed into the TMS, and go stale waiting for replies.
Requests are captured and structured automatically — lane, weight, equipment, dates — ready to price the moment they land.
Shipment Status & Tracking
Customers call, your team checks three systems, and the answer is an hour old by the time it goes out.
Status questions are answered instantly from live data, and proactive updates go out before customers have to ask.
Freight Document Processing
BOLs, PODs, and carrier invoices are matched to shipments by hand before anyone can bill.
Documents are parsed, matched to shipments, and exceptions flagged — so billing happens in hours, not weeks.
Built on a production-proven platform
The same workflow platform in production in investment banking and rolling out across HVAC field service
High-volume, document-heavy, status-driven work is exactly what deterministic workflows are for
Full audit trail on every touch — built for operations where the paperwork is the money
Frequently asked questions
What freight operations work can the AI teammate handle?
Quote and booking intake structured straight from email, instant shipment-status answers from live data, and BOL, POD, and carrier-invoice matching so billing happens in hours instead of weeks.
Does it integrate with our TMS?
Pureblue layers on top of your TMS and email rather than replacing them — it captures and structures what arrives, answers from your live data, and hands clean records to the system you already run.
What happens when a document doesn't match?
Exceptions are flagged with the mismatch spelled out — wrong weight, missing POD, rate discrepancy — and routed to your ops team. The AI clears the routine volume; your people work the exceptions.
What does it cost?
A $20–75K fixed-scope implementation plus a $50–60K per year subscription with hosting, models, and monitoring included — priced against a hire, not per shipment.
See it running on work that looks like yours
A 20-minute demo of logistics workflows running live — not slides. Tell us what you'd automate first and we'll build the demo around it.
Fixed-scope implementation
We design, build, and deploy your first AI teammate and its workflows — live in weeks, not quarters.
Platform subscription
Hosting, models, monitoring, and continuous improvement included. Priced against a hire, not a software seat.
Augmentation, not replacement
Your people handle judgment calls; the AI teammate handles the repetitive work between them.
Ready when you are
Tell us what you'd automate first — the form takes thirty seconds.