Pureblue.ai Features

Everything you need totransform prospects into customers

AI-powered sales and support automation with intelligent lead management, multi-persona conversations, and enterprise-grade security.

Lead Management
AI Conversations
Workflow Automation
Knowledge Base
AI Personas
Analytics & Insights
Security & Access
Intelligent Lead Management

Smart Lead Scoring & Management

AI-powered predictive scoring and automated lead enrichment to identify your best prospects

Smart Lead Scoring

AI-powered predictive scoring ranks prospects by engagement level and conversion potential. Track companies like CloudTech Solutions, DataFlow Systems, and SecureNet Corp with precision scoring from 70-100 points.

Behavioral AnalyticsReal-time ScoringConversion Prediction

Advanced Filtering & Segmentation

Organize prospects by status: Recommend, Queue, Reject, General, and Inactive. Filter by city, state, and website for targeted outreach campaigns.

Smart FiltersCustom SegmentsBulk Actions

Automated Lead Enrichment

Automatically gather company information, website data, and contact details. Enrich profiles with technology stack, company size, and industry insights.

Auto-EnrichmentTech Stack DetectionCompany Insights

Lead Management Dashboard

CloudTech Solutions88/100

scored based on engagement patterns and company fit

Status Management
RecommendGeneralQueue
Location-Based Filtering

Target prospects by geographic location for regional campaigns

AI-Powered Conversations

Multi-Persona Chat System

Deploy specialized AI personas for different interaction types with intelligent product discussions

Conversation Intelligence

Product Overview Discussions

AI provides detailed explanations about CloudData Atlas features and integrations

Persona Selection
License RenewalCustomer SuccessTechnical Support
Conversation Threading

Organized chat history with prospect-specific context and status tracking

Multi-Persona Chat System

Deploy specialized AI personas for different interaction types. Switch between Sales Rep, Support Agent, Technical Specialist, and custom personas seamlessly.

Multiple PersonasContext SwitchingSpecialized Roles

Intelligent Product Discussions

AI handles complex product inquiries with detailed knowledge. Discuss integrations, use cases, pricing, and technical specifications accurately.

Product KnowledgeTechnical DetailsPricing Info

Real-Time Upselling

AI detects buying signals and contextually suggests upgrades, add-ons, or premium features during natural conversation flow.

Signal DetectionContextual OffersRevenue Growth
Visual Workflow Automation

Drag-and-Drop Workflow Builder

Create complex business processes visually without coding

Visual Builder

Create complex business processes visually. Build license renewal flows, user onboarding sequences, and support escalation paths without coding.

No-CodeComplex Logic

Smart State Management

Track user progress through workflows with intelligent state transitions. Handle license types, renewal processes, and user actions automatically.

State TrackingAuto Transitions

API Integration Points

Connect workflows to external systems via REST/GraphQL APIs, webhooks, and CRM integrations. Trigger actions across your entire tech stack.

API ConnectorsCRM Sync

Conditional Logic & Branching

Build sophisticated decision trees with conditional branching. Route conversations based on user type, license status, or custom business rules.

Decision TreesSmart Routing
Intelligent Knowledge Management

Universal Document Support

Upload any document type with automatic indexing and RAG-powered search

Universal Document Support

Upload PDFs, Word docs, Excel files, HTML, text files, and more. AI automatically indexes and structures content for instant retrieval.

Multi-FormatAuto-IndexingInstant Search

Persona-Specific Documents

Organize documents by AI persona and prospect. License renewal docs, technical specifications, and company policies are automatically categorized.

Smart OrganizationPersona MappingAuto-Categorization

Advanced Search & Retrieval

RAG-powered search finds relevant information instantly. Search across all documents to answer specific customer questions accurately.

RAG TechnologySemantic SearchAccurate Retrieval

Document Management System

File Type Support
PDFDOCXXLSXHTMLTXT
Persona Assignment

Documents tagged for:

License RenewalCustomer SuccessTechnical
Metadata Tracking

Creation dates, file sizes, and document types automatically tracked

Continuous Learning & Analytics

Unknown Question Capture

AI automatically identifies knowledge gaps and learns from real customer interactions

Learning Intelligence

Unanswered Questions Queue

Track license queries, renewal processes, and technical questions needing attention

Pending ReviewAnswered
Response Management

View, Answer, and Delete options for efficient question management

Timestamp Tracking

Monitor when questions were asked and response time patterns

Unknown Question Capture

AI automatically identifies questions it cannot answer and flags them for review. Build knowledge base organically from real customer inquiries.

Auto-DetectionKnowledge GapsLearning Loop

Answer Management System

Review, approve, and add answers to previously unknown questions. Train AI responses with real-world examples and business context.

Answer DatabaseReview WorkflowContext Training

Performance Analytics

Track AI performance metrics, response accuracy, and customer satisfaction. Monitor improvements over time with detailed analytics dashboards.

Performance MetricsAccuracy TrackingImprovement Trends
AI Configuration & Personas

Business Context Analysis

Configure AI with your company's specific business model and industry terminology

Business Context Analysis

Configure AI with your company's specific business model, market position, and industry terminology. Train on your unique value propositions.

Business ContextMarket Analysis

Industry-Specific Training

Enable industry terminology and context for technology, finance, healthcare, or other sectors. AI understands your domain-specific language.

Industry TermsDomain Knowledge

Custom Response Examples

Train AI with specific response examples for common scenarios. Define how to handle license renewals, pricing discussions, and technical support.

Response TemplatesScenario Training

Advanced Model Configuration

Fine-tune AI behavior with temperature settings, token limits, and model selection. Optimize for accuracy, creativity, or response length.

Model TuningPerformance Optimization
Enterprise Security & Access Control

Role-Based Access Control

Enterprise-grade security with granular permissions and complete audit trails

Role-Based Access Control

Define custom roles with specific permissions. Admin, Customer Contact, Account Manager, and Super roles with granular access control.

Custom RolesPermission MatrixAccess Control

User Management Dashboard

Comprehensive user administration with activity tracking, login monitoring, and role assignment. Track team engagement and system usage.

User AdminActivity TrackingUsage Analytics

Audit Trail & Compliance

Complete audit logging for all user actions, role changes, and system modifications. Maintain compliance with detailed activity records.

Audit LogsCompliance ReadyActivity Records

Security Management

User Management

Track login dates, created dates, and assign appropriate role permissions

Active UsersLogin Tracking
Role Configuration
AdminCustomer ContactSuperAccount Manager
Permission Matrix

Granular control over create, view, update, and delete operations

CreateViewUpdateDelete

Platform Performance Metrics

Proven results that drive business growth and customer satisfaction

15min
Setup Time
85%
Faster Response Time
2x
Conversion Increase
95%
Answer Accuracy
24/7
AI Availability
50+
Integrations

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