AI Teammates

The teammates working at PureAir Comfort

Each one has a job, works from PureAir Comfort's own records, and hands off to a named person when a call needs judgment. Launch any of them below and try it.

Website chatbot · on every page of this site

Aero

Aero answers visitors on this site from PureAir Comfort's own pages: services, the Comfort Club plan, the service area and how to get on the schedule.

Try: Ask what the Comfort Club includes, or whether you cover Round Rock.

Ava

After-Hours Intake Coordinator

Ava takes the no-cool and no-heat calls that come in after hours or when the office is swamped, and turns each one into a work order.

Verifies Comfort Club status and priority-dispatch eligibility
Triages the issue and how urgent it is
Books an appointment window and creates the work order in dispatch
Captures the $95 diagnostic fee and add-ons such as a duct inspection

Try: Tell Ava your upstairs unit stopped cooling tonight.

Launch Ava →

Reed

Same-Day Dispatcher

Reed works the dispatch board: every new no-cool job is triaged the moment it lands and matched to a technician who is licensed for it and has room today.

Checks maintenance-plan and warranty eligibility on each job
Matches jobs to technicians by licence and certification (TX HVAC, NADCA, EPA 608)
Respects each technician's daily capacity
Hands the judgment calls to a named person

Try: Ask Reed what is unassigned right now.

Launch Reed →

Tessa

IAQ Compliance Coordinator

Tessa keeps the paperwork on a job straight: one work-order ID ties together the inspection report, the invoice and the warranty letter.

Opens the linked documents for a work order
Reads field inspection results and checks them against NADCA and EPA thresholds
Confirms the technician's licence and certifications
Drafts the TACLA-stamped compliance certificate for sign-off

Try: Ask Tessa to open the documents for a work order.

Launch Tessa →