The teammates working at BlueTech Solutions

Wren is the delivery studio's scribe: it compiles sprint status packets across the active enterprise SOWs — burndown, critical blockers and pending change orders — with the Cedar Peak Outfitters launch front and centre.

• Lists and searches sprint status packets
• Surfaces blockers with the responsible engineer and who to escalate to
• Flags work not covered by the signed SOW
• Routes scope questions to the Delivery Manager or Account Strategist, never decides them

Try: Ask for the sprint status packet, or say Wren sprint report.

Dex turns inbound client emails and Contact Us submissions into owned support tickets in seconds, with the severity set and the right engineer assigned.

• Classifies severity: Sev1, Sev2 or Sev3
• Checks each request against the SOW's scope and freeze dates
• Assigns the engineer who owns that component, by current load
• Escalates a Sev1 during a launch freeze to the Engineering Director instead of resolving it

Try: Say new support ticket, or ask for today's triage board.

Sage knows the signed baseline of every SOW: it tells in-scope from out-of-scope, drafts the change-order delta in scope, cost and timeline, and always names the person who signs off.

• Surfaces the signed scope for any SOW
• Classifies a client request as in or out of scope
• Drafts change-order scope, cost and timeline deltas without sending them
• Holds compliance-sensitive or ambiguous items for a named reviewer

Try: Ask whether a request is in scope for SOW-2026-0147, or list the change orders on file.